Privacy Policy

**Privacy Policy**

**Last Updated: 10/31/2024**

This Privacy Policy explains how BDPrime (“the Site,” “we,” “us,” or “our”) collects, utilizes, and shares your personal information when you visit, interact with our services, or make a purchase on bdprime.com (the “Site”) or otherwise communicate with us (collectively referred to as the “Services”). In this document, “you” and “your” refer to the user of our Services, whether you are a customer, website visitor, or another individual whose data we collect as outlined in this policy.

Please review this Privacy Policy carefully. By accessing or using any of our Services, you consent to the collection, use, and disclosure of your information as described. If you do not agree with the terms of this Privacy Policy, please refrain from using or accessing our Services.

**Updates to This Privacy Policy**

This Privacy Policy may be updated periodically to reflect changes to our practices, legal requirements, or for other operational reasons. We will post any revised policy on the Site, update the “Last updated” date, and take any additional steps required by applicable law.

**How We Gather and Use Your Personal Information**

To provide our Services, we collect and have collected personal information from various sources over the last 12 months, as described below. The types of information we gather depend on your interactions with us.

In addition to the specific purposes mentioned here, we may use your information to communicate with you, fulfill the Services, comply with applicable legal obligations, enforce any terms of service, and protect our rights, the Services, and our users.

**Types of Personal Information We Collect**

The personal information we gather depends on how you use our Site and Services. “Personal information” refers to details that identify, relate to, describe, or can be linked to you. The following sections explain the categories and types of personal information we collect.

**Information Directly Provided by You**

Information you provide through our Services may include:

- Basic contact information like name, address, phone number, and email.
- Order details, such as name, billing and shipping addresses, payment confirmation, email, and phone number.
- Account information, including username, password, and security questions.
- Shopping details, such as items you view, add to your cart, or save to your wishlist.
- Customer support data, such as the information you provide when contacting us, for example, through messages via the Services.
Some features of the Services require that you share certain information. Choosing not to provide such information may limit your ability to use or access specific features.

**Information Collected Through Cookies**

We automatically gather certain details about your interactions with our Services (“Usage Data”) through cookies, pixels, and similar technologies (“Cookies”). This data may include device and browser information, your network connection, IP address, and other details related to your use of the Services.

**Information Acquired from Third Parties**

We may also receive information about you from third-party vendors and service providers who collect data on our behalf, such as:

- Companies supporting our Site and Services, such as Shopify.
- Payment processors who handle payment details (e.g., bank account, credit/debit card, billing address) to complete your transactions.
When you visit our Site, interact with our emails, or engage with our Services or ads, third parties we work with may automatically collect information via tracking technologies like pixels, web beacons, and cookies. Any third-party information we collect is treated per this Privacy Policy. We are not liable for the accuracy of data provided by third parties or for their policies. For more information, see “Third Party Websites and Links” below.

**How We Utilize Your Personal Information**

- **Providing Services and Products**: We use your information to fulfill our contract with you, process payments, manage orders, send notifications, and handle shipping and returns.
- **Marketing and Advertising**: We use your data for marketing purposes, including promotional communications and tailored advertisements on our Site and other platforms.
- **Security and Fraud Prevention**: Your information is used to detect, investigate, or respond to potential fraud or malicious activity. We strongly recommend keeping your account details private. If your account is compromised, please contact us immediately.
- **Communication**: Your information allows us to provide customer support, respond to inquiries, and improve our Services.

**Cookies**

Like most websites, we use Cookies on our Site. For specific details about the Cookies we use in connection with Shopify, see [Shopify’s Cookie Policy](https://www.shopify.com/legal/cookies). Cookies help us operate and improve our Site, run analytics, and enhance user experience.

You can choose to disable Cookies through your browser settings. However, doing so may negatively impact your experience, as certain features may not work correctly. Blocking Cookies may not entirely prevent sharing information with third-party partners, like advertisers.

**Disclosure of Personal Information**

Under certain conditions, we may share your information with third parties for legitimate purposes per this Privacy Policy. This includes:

- Vendors and third-party service providers (e.g., payment processing, fulfillment, data analytics).
- Business and marketing partners, including Shopify, for services and advertising purposes.
- When you consent to specific disclosures, such as through social media or login integrations.
- Affiliates, within our corporate group, in our business interests.
- During business transitions (e.g., mergers), to meet legal obligations or enforce terms, and to protect our rights and those of users.

**User-Generated Content**

Our Services may allow you to post reviews or other content publicly. Please note that such content is public and accessible to others, and we cannot control who views or uses it.

**Third-Party Websites and Links**

Our Site may link to third-party websites. We do not control or endorse these sites and are not responsible for their privacy practices. Please review the privacy policies of third-party sites before providing any personal information.

**Children’s Data**

Our Services are not intended for children, and we do not knowingly collect information from children. If you are a parent or guardian of a child who has provided us with personal information, please contact us to request deletion.

**Security and Retention of Your Information**

While we strive to protect your data, no security measure is flawless. We recommend you avoid sharing sensitive information through unprotected channels. How long we retain your data depends on factors such as account management, legal compliance, and dispute resolution.

**Your Rights and Choices**

Depending on your location, you may have specific rights regarding your personal information, including rights to access, delete, or correct your data, as well as restrict processing or withdraw consent in certain circumstances. Contact us to exercise any of these rights. We will not discriminate against you for doing so.

**Complaints**

If you have concerns about our handling of your information, please contact us. If our response is unsatisfactory, you may also contact your local data protection authority.

**International Users**

We may transfer and process your personal data outside your country of residence, including in the U.S. Where required, we will rely on legal data transfer mechanisms, such as the EU’s Standard Contractual Clauses, to protect your information.

**Contact Us**

For questions about this Privacy Policy or to exercise your rights, please contact us at theBDPrime@gmail.com or by mail at BDPrime, PO Box 130, Volant, PA 16156, United States.